Privacy statement
Privacy statement for Scooterworks, owner of wheelerworks.nl
1) Privacy guarantees
Ensuring the privacy of visitors to wheelerworks.nl is an important task for us
U.S. That is why we describe in our privacy policy what information we collect and how
use this information.
2) Permission
By using the information and services on scooterworks.nl, you agree to our
privacy policy and the conditions we have included herein.
3) Questions
If you want to receive more information, or have questions about Wheelerworks' privacy policy and
specifically wheelerworks.nl, you can contact us by e-mail. Our email address is
[email protected]
4) Monitoring visitor behavior
wheelerworks.nl uses various techniques to keep track of who visits the website
visits, how this visitor behaves on the website and which pages are visited. That
is a common way of working for websites because it returns information on those
contributes to the quality of the user experience. The information we register via cookies,
consists of, among other things, IP addresses, the type of browser and the pages visited.
We also monitor where visitors first visit the website and from which page
they leave. We keep this information anonymously and is not linked to others
personal information.
5) Use of cookies
wheelerworks.nl places cookies with visitors. We do this to collect information about the
pages that users visit on our website, to track how often visitors return
and to see which pages are doing well on the website. We also keep track of which ones
information the browser shares.
6) Disable cookies
You can choose to disable cookies. You do this by using the
capabilities of your browser. You will find more information about these options on the website
from the provider of your browser.
7) Third party cookies
It is possible that third parties, such as Google, advertise on our website or that we use
create another service. In some cases, these third parties place
cookies. These cookies cannot be influenced by wheelerworks.nl.
If the products or services you purchased do not meet your expectations, we are ready to help you with a smooth returns process.
Return Guidelines:
- Products or services must be returned within 14 days of the delivery date.
- Start registering your return via email at: [email protected].
- We will send you a returns form after we receive your email.
- Please ensure that the product, including the completed return form, is returned in the original packaging and is properly packaged. Send this to the return address provided.
- To be eligible for a return, the product must be in its original, unused condition.
- After receiving the returned item, we will send you an email confirmation. After inspecting the item and confirming its condition, we will process your refund within 5 business days. Refunds will be credited to the original payment method.
- Please note that return shipping costs are your own responsibility and are non-refundable.
- Please be aware that any modifications or changes to the product will void the returns policy. Make sure you are completely satisfied with the product or service before making any changes.
If you receive a damaged or defective product, please contact us within 2 days of delivery. Provide clear photos of the problem and our team will help you further.